Unique combination of On-site and Remote services offered by experts in the Communications and VOIP Network space.
Includes dedicated resources that can act as Solution Architect, Network Designer, Configuration specialist, Implementation expert, Post-Sales support management and Resident Engineer.
Scope of Services
The Service Package includes the following services to be offered by AASIP resources
- Onsite Hardware deployment services
- Handholding support and Technical infrastructure management
- Onboarding of Session Border controller in Customer Network
- Onboarding of business processes for End Clients
- Resident Engineer services managing complete solution management
- Onsite Support on Client handling and architecture design
- Site Documentation and planning
- Site preparation, Readiness & deployment planning
- Project management and managing internal approvals
- Vendor engagement and co-ordination
- Reporting to IT Management group on progress
- Alert management and review of existing system health check
- Handling failover scenarios
- Supporting collection of necessary logs , Traces and CDR data with OEM for issue resolution.
- Update next patches , Releases and software version updates