The Package allows enterprises to minimize risk, understand vulnerabilities, optimize investments and plan the future network architecture
Unique services offered by experts in Communications and VOIP Network space, designed to meet transformational needs of an enterprise to configure a flawless and futuristic network.
Scope of Services
The Service Package includes the following services to define structured and self – learning process whilst enabling change configurations, onboarding and executing client business needs
- Real-time Monitoring of Existing SIP Deployment setup
- Remote monitoring and Health check of SBC solution
- Providing weekly Health check reports and point of failures if any
- Running configuration review and analysis of Calls being processed
- Proactive monitoring , Analysis and reporting of any vulnerabilities in the running system
- RCA / Assessment study for any failover / change in configuration
- Integration of existing telephony architecture and Network components.
- Understanding SIP Trunk Provider deployment model and integration essentials
- Ongoing Configuration Support / Change Management.
- Knock Support to register Support Tickets and Monitor SLA’s
- Critical system audit and failover tests
- Alert Management system to identify system health & Vulnerabilities
Remote Configurations for SBC include
- New SIP Trunk Configurations
- Routing Change
- Inclusion or Exclusion of a New SIP Provider
- HA Configurations
- CDR Enablement
- SM/CM Version Configurations
- HM Rule Configurations
- IP Address Modifications
- Extracting Running Configurations
- Traces / Logs